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Privacy Policy

1. Data Controller

The Data Controller is: Dominik Poul – Poul Guitars Address: Bystré 4, 518 01 Dobruška, Czech Republic E-mail: dominik@poulguitars.cz Phone: +420 777 026 459 Website: www.poulguitars.cz (hereinafter referred to as the “Controller”)

2. What Personal Data I Process

Through the web forms, I only process data that you voluntarily provide to me, specifically:

  • First and last name

  • E-mail address

  • Phone number (if provided)

  • Subject of the message

  • Content of the message

This data is processed when:

  • Contacting me via the contact form.

  • Expressing interest in an instrument in the guitar shop/offer section.

3. Purpose of Processing Personal Data

I process your personal data exclusively for the purpose of:

  • Handling your inquiry or request.

  • Communication regarding custom builds, servicing, or the sale of an instrument.

  • Fulfillment of a contractual relationship or negotiations prior to its conclusion.

Data is not used for marketing purposes nor shared with third parties.

4. Legal Basis for Processing

The processing of personal data is based on:

  • Legitimate interest of the Controller (communication with interested parties).

  • Consent of the data subject, which you grant by submitting the form.

5. Data Retention Period

I retain personal data only for the period strictly necessary to handle your message or inquiry, or for the duration of a contractual relationship. Upon completion, the data is deleted unless there is another legal reason for its retention.

6. Who Has Access to the Data

Only the Controller has access to the personal data. Data is not transferred to third parties or outside the European Union.

7. Rights of the Data Subject

You have the right to:

  • Request access to your personal data.

  • Request the correction or deletion of your data.

  • Restrict the processing of your personal data.

  • Object to the processing of your data.

  • File a complaint with the Office for Personal Data Protection.

You can exercise all these rights via e-mail: dominik@poulguitars.cz

8. Data Security

Personal data is processed and stored in a secure manner and is protected against misuse, loss, or unauthorized access.

9. Final Provisions

By submitting the form, you confirm that you have read this Privacy Policy and agree to its content. This policy is effective as of January 1, 2026.